Privacy Policy

Last Updated: May 18, 2026

Quality Assured Flooring ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you interact with our business, including through SMS text messages, our website, phone calls, and email.

1. Information We Collect

When you contact us to inquire about flooring services, we may collect:

• Your name
• Your phone number
• Your address or general service area
• Project details (type of flooring, square footage, timeline, budget)
• Any other information you voluntarily provide

When you text our business number, we collect the content of your messages and your phone number to respond to your inquiry.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries about flooring services
• Schedule estimates and appointments
• Provide quotes and project details
• Follow up on services rendered
• Improve our customer service

3. SMS / Text Message Communications

By texting our business number at +1 (385) 481-3359, you consent to receive SMS responses from Quality Assured Flooring regarding your inquiry.

• Message frequency varies based on your conversation
• Standard message and data rates may apply
• Reply STOP at any time to opt out of further messages
• Reply HELP for assistance

We do not sell or share your phone number with third parties for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only with:

• Our employees and crew members who need it to complete your project
• Service providers who help us operate our business (such as our messaging platform)
• Legal authorities when required by law

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission is 100% secure.

6. Your Choices

You may:

• Request a copy of the information we have about you
• Ask us to correct or delete your information
• Opt out of SMS messages at any time by replying STOP
• Stop providing information at any time

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above will reflect any changes.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

Quality Assured Flooring

Utah

Email: qualityassuredflooring@gmail.com

SMS: +1 (385) 481-3359